Returns & Exchanges | DeadMall.Online

RETURNS & EXCHANGES

⚠️ [PA SYSTEM STATIC]: "Thank you for shopping at DeadMall.Online... We value your screams... err, we mean, business."

Welcome back to the Dead Mall — where the food court’s rotting, the escalators groan, and the shelves empty in a flash. Every item you see is part of a limited-run drop scavenged from retail oblivion. Once it's gone, it doesn't come back. No refunds. No restocks. Only store credit for approved returns.

🧟 DEPARTMENT OF EXCHANGES (2nd floor, past the Cinnabon ruins)

  • No direct exchanges. We process returns as store credit, minus shipping.
  • Items must be unworn, unscented, and in sellable condition.
  • Email us within 14 days of delivery: RETURN/EXCHANGE REQUEST
  • We'll reply with return instructions. You send it back — tracked shipping only.
  • Store credit issued within 7 days of return processing.

🧃 FINAL SALE — NO RESURRECTIONS

  • Masks – Final sale. Health apocalypse protocol.
  • Accessories (Corpse Couture™, Mall Goth Trinketz™) – Final sale.
  • Gift Cards – Haunted and non-refundable.

🚷 INTERNATIONAL DEAD ZONES

We currently do not accept returns or exchanges from orders shipped outside the United States. The mall’s borders are sealed — for now.

📦 SOLD OUT IN THE APOCALYPSE?

If an item oversells before we ship it, we’ll offer you a full refund or store credit — your choice.

[PA LOOP]: “Attention shoppers: returns must be unbitten, unburnt, and unbroken. Thank you for surviving DeadMall.Online.”

Questions? Glitches? Ghost sightings? Email us at info@deadmall.online — we might be undead, but we check our inbox.